Privacy Policy
This Privacy Policy explains how Modern Garden Labs LLC ("Modern Garden Labs", "we", "us" or "our") collects, uses and shares information when you visit our website at moderngardenlabs.com (the "Site") or use our mobile applications, including Ollora (together with the Site, the "Services").
By using the Services you agree to the collection and use of information as described in this Policy. If you do not agree, please do not use the Services.
1. Information we collect
Information you provide
- Account information. When you create an account, we may collect information such as your name, email address, authentication credentials, and identifiers associated with third-party sign-in services such as Sign in with Apple or Google.
- Content you add. Plants, spaces, notes, tasks, harvest records, photos and messages you send to the in-app assistant.
- Correspondence. Messages you send us by email or through support forms.
Information collected automatically
- Device and usage information. We may automatically collect information such as IP address, device type, operating system and version, app version, device or installation identifiers, language, time zone, crash information, diagnostic data, and information about how you interact with the Services.
- Approximate location. If you allow it, the app uses your location to determine your climate zone and growing season. You can also enter a location manually.
- Photos and camera data. With your permission, the Services may access your camera or photo library so that you can add photos to your records or use features such as plant identification. Depending on the feature you use, photos may be stored with your account or transmitted to service providers that process them on our behalf.
- Sensors. The light meter feature uses the device camera or ambient light sensor to estimate light levels. These readings are not linked to images of you.
The Site itself does not require an account and does not use advertising cookies. Our hosting provider keeps standard server logs (IP address, browser type, pages requested) for security and troubleshooting.
2. How we use information
- To provide, maintain and improve the Services, including plant identification, care recommendations and reminders.
- To create and secure your account and sync your data across devices.
- To send service messages such as reminders you have turned on, account notices and replies to your requests.
- To understand how the Services are used, fix problems and develop new features.
- To comply with legal obligations and enforce our Terms of Use.
AI features
When you choose to use an AI-powered feature, such as plant identification or the in-app assistant, information you submit to that feature, which may include photos, questions, and related context, may be transmitted to third-party artificial intelligence service providers acting on our behalf to process your request and generate a response. We do not sell this information or use it for advertising.
3. How we share information
We do not sell your personal information. We share it only:
- Service providers. We may disclose personal information to companies that provide services on our behalf, such as cloud hosting and storage, authentication, analytics, crash reporting, communications and notifications, customer support, and artificial intelligence processing.
- For legal reasons, if required by law, regulation, legal process or a governmental request, or to protect the rights, property or safety of Modern Garden Labs, our users or the public.
- In a business transfer, such as a merger, acquisition or sale of assets, in which case this Policy will continue to apply to your information.
- With your consent or at your direction, for example when you choose to share content from the app.
4. Data retention
We keep your account information and content for as long as your account is active. If you delete your account, we delete or anonymize your personal information within 30 days, except where we must keep it to meet legal obligations, resolve disputes or enforce our agreements. Server logs are kept for a limited period for security purposes.
5. Your choices and rights
- Access, correction and deletion. You can review and edit most of your information in the app. You can delete your account from the app settings or by emailing us; this removes your content from our systems as described above.
- Permissions. You can revoke camera, photo, location and notification permissions at any time in your device settings. Some features will not work without them.
- Marketing. We do not send marketing email without your consent, and every marketing message includes a way to opt out.
Depending on where you live, you may have additional rights, including the right to request a copy of your data, to object to or restrict certain processing, and to lodge a complaint with a supervisory authority. Residents of California may exercise the rights granted by the California Consumer Privacy Act; residents of the European Economic Area, the United Kingdom and Switzerland may exercise the rights granted by the GDPR and equivalent laws. To exercise any right, contact us at the address below. We will verify your request and respond within the time required by applicable law.
6. Security
We use technical and organizational measures designed to protect your information, including encryption in transit, access controls and regular review of our systems. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
7. Children
The Services are not directed to children under 13, and children under 13 are not permitted to create accounts or use the Services. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it. If you believe that a child has provided personal information to us, please contact us.
8. International transfers
We are based in the United States and process information there and in other countries where our service providers operate. Where required, we use appropriate safeguards, such as standard contractual clauses, for transfers from the EEA, the United Kingdom and Switzerland.
9. Third-party links and services
The Services may contain links to third-party websites or rely on third-party services such as app stores and sign-in providers. Their privacy practices are governed by their own policies.
10. Changes to this Policy
We may update this Policy from time to time. We will post the new version here and update the date at the top. If the changes are material, we will notify you in the app or by email before they take effect.
11. Contact us
Modern Garden Labs LLC
3719 NW 50th St
Miami, Florida 33142
United States
dev@moderngardenlabs.com
This document is a general template prepared for Modern Garden Labs LLC and has not been reviewed by a lawyer.